Help & FAQ

ember shows you who else is at the same venue tonight and up for meeting someone. You wave, and if they wave back you both find out. No endless chat: the whole point is saying hi in person.

Each participating venue opens a room for the night. Join while you're there, and when the night ends the room closes and that night's activity is wiped. Your profile stays; each night disappears.

Only people in the same room as you tonight can see your profile: your first name, photos, bio and interests. Your email address and phone number are never shown to anyone.

Waving is private: the other person only finds out if they wave at you too. When both of you have waved, it's a match, and you both see it. Then go say hi, that's the whole point.

Every match gets a single-use 2-for-1 drink code in two halves: one of you holds the QR, the other holds a short check code. The bar needs both, so you order together. One per match, per night, valid only at the venue named on the card.

Tap the three dots on their card and report them. Reporting also blocks: you stop seeing each other for the night, and they can't wave at you. If anything feels wrong in person, involve venue staff.

Email us at [email protected]from the address on your account and we'll remove it, profile and photos included.

Write to [email protected] and a human will get back to you.